Hi, I used another name when I made this Vatsim account. Jason isn’t my real name and I tried making a new account to fix my name. I got banned for “incorrect account info” and “multiple account owned”. I am really sorry and I really want to learn and fly. Is there any chance I can get unbanned and get the new account removed?
Certainly. Simply open a membership support ticket at support.vatsim.net, and provide the documentation that was described in the email you received.