Sending FSLTL Liveries

The Va’s received an email with instructions for us to send and they function as a correct visualization of the aircraft in VATSIM in MSFS2020. I am trying to send the FSLTL via Ticket as instructed by VATSIM, however the site is blocking due to having the FSLTL file attached. Can any staff help me?

Thanks.

I’d suggest opening a support ticket at support.vatsim.net

I already did that, Don. So far, no response

How long have you been waiting?

2 days.
i sent it on friday