Seems to be an issue with my.vatsim.net

[887435 (Richard Asberg)]

Just tried prefiling a flight via SimBrief but end up with an error as seen below.

Anyone else seeing the same thing?

[1639181 (Alex Bertuccioli)]

Hello Sir,
Before talk about the “solution for your Gateway time-out issue” i would like to know if you are using the correct prefiling → “Go to Simbrief, Make a FPL, Generate FPL, and finally going down to the list in the voice ‘Prefile on a Network’ and prefile it to VATSIM (my.vatsim.net)”.

If you are doing this correctly problably the problem is another, and we’re gonna chatch it!

Hope to have help you
Alex

[887435 (Richard Asberg)]

Thanks for trying to help so quickly and can confirm I’m doing it the exact way you describe but also how I’m happy to tell you shortly after I posted in here and after trying a few more times, all of a sudden it worked just fine again.

So whatever was causing the issue, it’s now resolved by itself

[1639181 (Alex Bertuccioli)]

Hello Again Sir,
That sounds good Iam so happy for you ! Have GoodDay

Alex

[1467165 (Phil)]

Hi Richard,

These issues are usually temporary and are usually a result of load on the servers - if this happens in
future simply give it a few minutes and try again.

Thanks,
Phil

[887435 (Richard Asberg)]

Thanks, will keep that in the.