Hi there so i passed the po exam a long a time ago but it does not let me connect via my pilot clients every time i click on connect it says (Authentication failed you have not yet passed the po exam you must do so in myVATSIM https://my.vatsim.net before being able to connect. i would really appreciate some help
Doesn’t really make any sense to me. I agree you passed the P0 exam. You’ve connected multiple times, though a while ago. There are no limitations showing on your account. Are you sure you’re trying the correct password you just reset?
Suggest trying again – you had a few transactions in the system today. Make sure you’re using your new password.
If that doesn’t work, suggest opening a ticket with the Technology Department at support.vatsim.net